Got a question? You’re not the only one!
See how we’ve answered the most common Castle Foods questions!
Got a question? You’re not the only one!
See how we’ve answered the most common Castle Foods questions!
Our headquarters is located in Union, NJ.
The vast majority of our products are indeed Kosher!
For more information regarding a specific product, please contact [email protected]!
Some of our products do contain allergens!
For more information regarding a specific product, please contact [email protected]!
Castle Foods’ spices are good for up to 4 years after the date of manufacturing. Our herbs are good for up to 3 years and our seasonings (blends) are good for up to 2 years after manufacturing.
Unfortunately, no! In April 2022, we closed our online store and have since converted our website to one serving a more informational purpose. As a result, we no longer sell by the bottle or directly to consumers, and are focusing on foodservice.
We also no longer offer our products on Amazon or Walmart’s websites.
No – Our New Jersey location is our corporate headquarters and we do not sell any of our products in person.
Our current product offerings can be found under the Product Lineup section! However, we are currently only selling to foodservice clients and no longer directly to consumers.
Since we have shifted our focus to the foodservice business, our products can no longer be found in grocery stores or online at this time.
We welcome the opportunity to service you! Please go to our Contact Us page and fill out the form there so we can learn more about you! Fill out as much information and be as thorough as you can.
Our customers are subject to order minimums, as well as needing to be able to provide a completed credit application with three valid references.
That all depends!
Any purchases under one complete pallet will be considered FOB and will have a freight charge added to the invoice, whether via UPS or LTL.
Any purchases amounting to one complete pallet or higher will not have a freight charge added to their order.
The only exception to either rule is if a customer sends their own truck! In that case, of course, there will be no freight charge regardless of the size of the order.
At this time, we currently only are able to ship our products within the continental United States.
Due to food safety risks, we cannot accept returns of any products.
We currently only accept payment via ACH or by check! We do not accept any credit card payments, whatsoever.
With very few exceptions, our payment terms are NET 30.
We do offer private labelling services in both bulk and bottled! Please visit our Private Label page to learn more!
Absolutely! Any provided samples and/or nutritional information always helps greatly to ensure the Research & Development process goes much smoother, as well.
We can certainly help with product development!
Our Minimum Order Quantity for custom blends is 2,000 lbs per item. If your new company is not quite yet established and is not able to provide a completed credit application with three valid references, then we will require pre-payment before the dispatching of products.
Our extremely talented in-house Marketing team is only able to design and conceptualize brand new labels with orders over 10,000 bottles.
However, if you have a label pre-made that you would like for us to alter per product, we would greatly appreciate if the original AI files of the labels were made available to our Marketing team! If they are unavailable, our skilled team will be able to recreate them for you, if we are at least provided a reference. We love a challenge!
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CASTLE FOODS LLC
855 B RAHWAY AVENUE
UNION, NJ 07083